Privacy Policy for Langland Surf
Langland Surf (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), when you visit or use our website, langlandsurf.com.
1. Our Commitment to Privacy and Data Protection
We are committed to handling your personal data lawfully, fairly, and transparently. We recognize and respect your rights and ensure that all personal data collected is treated with strict confidentiality and robust security.
2. Scope of this Policy and Our Role as Data Controller
This Privacy Policy applies to all users of langlandsurf.com and covers all personal data processed through our website and online services. For the purposes of applicable privacy legislation, Langland Surf acts as the “data controller,” determining the purpose and means of processing your personal data.
3. Categories of Data We Process
We may collect and process various categories of personal data, including:
a. Usage Data
Includes data about how you interact with our website such as IP address, browser type, referral URLs, pages visited, timestamps, session duration, and general internet activity on langlandsurf.com.
b. Account Data
Information provided during account creation or checkout such as your name, email address, phone number, billing address, and shipping details.
c. Profile Data
Details related to your preferences, order history, browsing behavior, wish lists, saved products, and shopping behavior.
d. Communication Data
Correspondence records including emails, support inquiries, feedback, reviews, and any messages sent through our contact forms.
e. Technical Data
Details regarding the device used to access langlandsurf.com, such as operating system, application logs, connection status, and internet service provider.
f. Transaction Data
Includes payment information (excluding full credit card details), purchase history, tax information, order confirmations, and shipping/tracking records.
g. Preference Data
Data you provide regarding your communication and marketing preferences, as well as product categories of interest.
4. Legal Bases for Data Processing
We process your personal data based on the following lawful grounds under GDPR:
– Performance of a contract: when necessary to fulfill purchases or provide requested services.
– Consent: when you have given explicit permission (e.g., subscribing to newsletters or accepting cookies).
– Legal obligation: to meet regulatory requirements.
– Legitimate interests: such as improving website functionality, preventing fraud, or understanding user behavior, provided such interests are not overridden by your rights and freedoms.
Under the CCPA, we do not sell your personal data. Any data sharing is governed strictly by service contracts with third-party processors in accordance with law.
5. Your Rights Regarding Your Personal Data
As a data subject under GDPR and/or a consumer under CCPA, you have the following rights, subject to any applicable lawful exceptions:
– Right of Access: You may request details of the personal data we hold about you.
– Right to Rectification: You can request correction of inaccurate or incomplete information.
– Right to Erasure (“Right to be Forgotten”): You can ask us to delete your data, where applicable.
– Right to Restriction: You can request limitations on how we process your data.
– Right to Data Portability: You may request your data in a structured, machine-readable format.
– Right to Object: You may object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please email us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to protect personal data, including:
– Use of SSL encryption for secure data transmission.
– Access controls and multi-factor authentication for internal systems.
– Regular redundancy and backups to prevent data loss.
– Staff training on data privacy and protection protocols.
– Limited data access based on the principle of least privilege.
7. International Data Transfers
As an online platform, your data may be transferred to jurisdictions outside your country or region. Where such transfers occur, we rely on legally valid mechanisms including:
– Standard Contractual Clauses adopted by the European Commission.
– Adequacy decisions from data protection authorities.
– Compliance with regional privacy requirements such as GDPR and CCPA.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including:
– Account and transactional data: retained for tax, legal, and contractual obligations (typically up to 7 years).
– Marketing preference data: maintained until opt-out or withdrawal of consent.
– Technical and usage data: retained for analytics for up to 24 months.
– Support interactions: retained for up to 36 months for quality assurance and dispute resolution.
9. Use of Cookies
Cookies are small data files stored on your device. We use cookies for the following purposes:
– Essential Cookies: Necessary for the proper functioning of langlandsurf.com, such as enabling secure login and cart functionality.
– Functional Cookies: Enhance user experience by remembering user choices such as preferred language or saved location.
– Analytics Cookies: Allow us to understand browsing behavior and improve website performance (e.g., Google Analytics).
– Performance Cookies: Help optimize load times, identify usability issues, and enhance responsiveness.
10. Cookie Management & GDPR/CCPA Compliance
You can manage your cookie preferences via your browser settings or our cookie management tool available upon visiting langlandsurf.com. GDPR-compliant mechanisms for obtaining explicit consent and honoring Do Not Track (DNT) signals from CCPA-covered users are in place.
You may opt-out of non-essential cookies at any time. Rejection of certain cookies may affect functionality of the website.
11. Children’s Privacy
langlandsurf.com is not intended for use by children under the age of 13. We do not knowingly collect personal data from children without verifiable parental consent. If we become aware that a child under 13 has submitted personal information, we will take reasonable steps to delete such data from our records.
12. Policy Updates and Notification
We reserve the right to update this Privacy Policy in order to reflect changes to our practices or legal obligations. Any material changes will be communicated clearly on our website or via direct communication if applicable. Continued use of langlandsurf.com constitutes acceptance of the updated terms.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Website: https://www.langlandsurf.com
We take your privacy seriously and are committed to full compliance with international data protection laws. Please do not hesitate to contact us with any privacy-related inquiries.