Privacy Policy
1. Introduction
At Langland Surf (“we”, “our”, or “us”), accessible at langlandsurf.com, we are committed to safeguarding the privacy and personal data of all users of our website, products, and services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”), the California Consumer Privacy Act of 2018 (“CCPA”), and other applicable data protection laws. We are committed to ensuring all personal data is handled with the highest standards of privacy and transparency.
2. Scope of the Policy and Data Controller Role
This Privacy Policy applies to langlandsurf.com and any related services through which we collect and process personal data. Langland Surf acts as the “data controller” when determining the means and purposes of processing your information. By engaging with our website or providing us with your data, you acknowledge that you have read and understood the practices described in this Policy.
3. Categories of Data Processed
We collect and process the following categories of personal data, depending on your interactions with langlandsurf.com:
a. Usage Data: Information about how you use our website, including browser type, IP address, access times, pages viewed, referring URLs, and diagnostic information related to usage sessions.
b. Account Data: Details you provide when creating an account or placing an order, such as your name, postal address, email address, and telephone number.
c. Profile Data: Information associated with your user profile, including preferences, purchase history, feedback, saved products, wish lists, product reviews, and site behavior.
d. Communication Data: Records of any correspondence you have with us, including support requests, emails, and live chat interactions.
e. Technical Data: Device and system information such as operating system, device identifiers, internet connection details, and configuration settings used to access our website.
f. Transaction Data: Information related to purchases and payments, such as billing address, payment method (processed via third-party secure providers), and delivery information.
g. Preference Data: Marketing preferences, consent records, communication settings, newsletter subscriptions, and product interest indicators.
4. Legal Bases for Processing
We rely on the following lawful bases for processing your personal data:
– Consent: Where you have given explicit permission for us to process your data (e.g., for marketing communications).
– Contractual Necessity: Where processing is necessary for the performance of a contract with you (e.g., order fulfillment).
– Legitimate Interests: Where processing is necessary to achieve legitimate interests pursued by us or a third party, provided that such interests are not overridden by your fundamental rights and freedoms (e.g., service improvement, fraud prevention).
– Legal Obligation: Where we are required to process your data in compliance with legal mandates, such as tax or regulatory obligations.
5. Your Rights
Depending on your location and applicable data protection law, you may have the following rights with respect to your personal data:
– Right of Access: To obtain confirmation and a copy of the personal data we hold about you.
– Right to Rectification: To request correction of inaccurate or incomplete data.
– Right to Erasure: To request deletion of personal data under certain conditions (“right to be forgotten”).
– Right to Restriction of Processing: To restrict our processing of your personal data in certain circumstances.
– Right to Data Portability: To receive a copy of your data in a structured, commonly used format and transfer it to another data processor.
– Right to Object: To object to our processing of your personal data based on legitimate interests or for direct marketing.
– Right Not to Be Discriminated Against: Particularly under CCPA, for exercising any of your data privacy rights.
Requests to exercise your rights can be submitted by contacting us at [email protected].
6. Security Measures
We employ robust technical and organizational measures to ensure the security of your personal information. These include:
– Encryption of data in transit and at rest using industry standards.
– Role-based access control and authentication mechanisms.
– Regular data backups and disaster recovery procedures.
– Employee data protection training and monitoring of internal access to personal data.
While we strive to use commercially acceptable means to protect your data, no transmission over the internet or electronic storage can be guaranteed as 100% secure.
7. International Transfers
Your personal data may be transferred to and processed in countries outside your local jurisdiction, including countries not deemed to provide an adequate level of data protection under your local laws. Where such transfers occur, we implement Standard Contractual Clauses approved by the European Commission or other equivalent safeguards to ensure adequate protection.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including:
– Account and transaction data: Retained for up to seven years to meet contractual and legal requirements.
– Marketing data: Retained until the user revokes consent or unsubscribes.
– Technical and usage data: Retained for up to 24 months for system improvements and analytics.
After retention periods expire, data is securely deleted or anonymized.
9. Cookie Policy
langlandsurf.com uses cookies and similar technologies to enhance user experience. The types of cookies we use include:
– Essential Cookies: Required for functional navigation and site operation.
– Functional Cookies: Remember your preferences and language settings.
– Analytics Cookies: Gather anonymized statistical information about site usage.
– Performance Cookies: Optimize site speed and functionality across devices.
10. Cookie Management and Compliance
Users are presented with a cookie banner upon first visit to langlandsurf.com, allowing consent management in compliance with GDPR and CCPA. You may withdraw consent or modify cookie preferences at any time using your browser settings or our on-site cookie management tool.
11. Protection of Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child under 13, we will delete such data from our records promptly.
12. Policy Updates and Notification
We reserve the right to modify this Privacy Policy as necessary to reflect changes in legal requirements, technological progress, or our processing practices. Updates will be posted on langlandsurf.com and, where required by law, we will notify you by appropriate communication means (e.g., email for registered users).
13. Contact Information
If you have questions about this Privacy Policy, wish to exercise your data rights, or have any concerns regarding your personal information, please contact our privacy team at:
Email: [email protected]
Website: https://langlandsurf.com
We are committed to compliance with data protection laws and maintaining transparency in all our data practices. Please reach out with privacy-related concerns—we are here to help.